IT Director · Software System Implementation

Bringing software implementation projects to the finish line.

A "customer service" approach to technology — helping organizations focus resources to get IT projects to the finish line.

A project needs to move forward. Companies can't afford to be mired in bureaucracy. I help navigate obstacles to get things moving.

Comprehensive management expertise guiding teams, projects, and partners

People Management

Fostering a culture of trust, empowerment, and continuous learning.

Project Management

Demonstrates a strategic, adaptable, and collaborative approach to project management.

Vendor Management

Building strategic partnerships characterized by transparent communication, aligned objectives, and a shared commitment to innovation.

$3M+
Annual budget oversight
10 yrs
Average team tenure
25+ yrs
Service leadership

Problem Solving

  • Adaptability and Agility: Quickly adapt to changing circumstances and pivot approach as needed.
  • Innovative Thinking: Identify novel approaches to address pressing challenges.
  • Analytical Rigor: Attention to detail to identify data anomalies and inconsistencies.
  • Collaboration: Engaging others to foster alignment and leveraging the expertise of team members.

System Thinking

  • Holistic Perspective: I identify interdependencies and ensure all stakeholders are aligned and contributing to project success.
  • Interconnected Workflows: Deep appreciation for the complex web of workflows that exist within an organization.
  • Accessibility and Inclusion: Technology implementation is not just about the technical aspects — it includes the broader implications of user accessibility for both internal and external customers.
  • Proactive Data Management: Laying the foundation for informed, data-driven decision making.

Addressing complex challenges daily

Sample of vendors I have worked with

Giro · M-Files

FAQ

What industry is Paul in?

Customer Service. Ha! You thought I was going to say Information Technology! But in reality, what I do, day in and day out, is provide a high level of customer service to my customers and stakeholders.

How long has Paul been in Information Technology?

I have been in Information Technology full-time since January 2001, though I started doing the "work" of IT probably around 1997.

What role does Paul play in the larger realm of Information Technology?

I manage projects and people. I am a Functional Systems/Applications Manager. I do four things: project management, system implementation, application support, business analysis. You need a software system put in? I am your resource.