My Story
My first job out of college? I worked as a janitor. I will be more clear: I cleaned toilets. Lots of them. It was at a boys juvenile residential home. I have never forgotten the experience.
I have worked for two non-profits, worked at firms supporting the federal government, and a transit agency. Having a larger purpose in my work is important to me.
When I worked for a homeless shelter, I wore three hats: fundraising, bookkeeping, and I was the default IT guy. It was here that I began to grow that interest in IT, entered a certificate program in Client/Server technology, and jumped into the IT industry.
It was also during this time that I discovered the core of what I love to do: solve problems. I have been solving problems with technology ever since. Solving problems does not happen in a vacuum — it requires others: collaboration.
My first IT job was right at the start of the Internet Bust. I eventually got laid off. I have been laid off two times in my life.
For the last 16 years or so, I have held a role that requires me to manage both people and projects. I understand that projects are hard. My job is to make them easier.
My current team has been with me on average for 9 years. I think that says something. We accomplish a lot for being a small team.
The customer — internal and external — is extremely important. Superior customer service is a given. I'm an independent thinker: I will give you an honest assessment of any situation.
Core Values
Dignity
Treat everyone with dignity. It is inherent in who they are as a human.
Respect
Whether you agree or disagree with someone, treat them with respect.
Honesty
This isn't about being blunt. It's the ability to be self-aware — can you look in the mirror and see yourself? — and organizationally aware: organizations need hard truths spoken to them sometimes. It also means telling upper management there isn't enough time, talent, or resources to get the project done.
Listening
No project is successful without good communication. This is not just about speaking, but also listening.
Collaboration
Without collaboration, a project simply cannot move forward. This requires hard work. Collaboration fuels project success.
Customer Service
Serve your customers. Listen to their needs. Help them.
Personality
Problem Solver
I do not shy away from a challenge. I persevere until a solution is found and in place.
Philomath
Curious. Thirsty to learn and try new things. Generalist, not the specialist. I have range.
Thinker
Able to digest complex information and issues. Listen. Communicate it to others simply.
Self-Believer
Willing to take risks and face new challenges. Decision maker. Willing to work it through no matter what happens.
Strategist
Forward looking. Sees the big picture. Can see how things are connected across teams and departments.
30+ Year Work Journey
From odd jobs to IT director — the long way around.
- Retail Associate — Hardware Store
- Dock Worker — Receiving
- Summer Intern — Inner City Non-Profits
- Wire Spooling Warehouse Worker
- Cafeteria Worker
- House Cleaner
- Call Center — 2nd Shift
- Miscellaneous Odd Jobs — Temp Agency
- Survey Telemarketer
- Order Fulfillment — Education Non-Profit
- Fundraising Office Assistant — Homeless Shelter
- Director of Development (Bookkeeper and IT too) — Homeless Shelter
- Associate Programmer — Oracle Reports
- Consultant — Oracle Reports
- Programmer/Analyst — Creating Reports
- Programmer/Analyst — 3rd Party System Implementation and Support
- Manager, IT Operations Systems — Manage People and Projects
- Senior Manager, IT Operations Systems — Manage People and Projects