PM Philosophy
I am not in the IT industry. I am in the customer service industry.
Problem Solving Excellence
Addressing root causes rather than symptoms to ensure solutions deliver lasting value.
Collaborative Leadership
Exceptional results emerge from mutual respect — maintaining the dignity of all stakeholders: team, vendors, and leadership.
Continuous Innovation
A commitment to staying ahead of trends (Gen AI and beyond) to achieve strategic objectives.
Strategic Accountability
Balancing fiscal responsibility with meaningful technology investments.
Project Management, Point of View
Seven short essays on how I think about leading projects.
Become a Project Leader Who Delivers
Delivery-focused leadership beats mere management.
The Tools You Need for the Projects You Lead
Project management is a toolkit, not a single methodology.
Don't Manage Projects, Lead Them
Four choices in front of every project manager. Only one works.
Whatever You Build You Must Maintain
Plan for maintenance even when the project is still in progress.
Create Alignment from Chaos
Having a good task list and being organized is only half of the battle over chaos.
Initiative to Deliver Value
Don't just cross the finish line — drive toward real value.
Collaboration Fuels Project Success
The single biggest factor in whether a project succeeds.